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I did manage to update the firmware, but it doesn't seem to have done anything. Now it's just stuck on a different start up screen without even the benefit of the cute tea cup. It's really not moving any further.
If it is a hardware problem, is there anything I can do? Anywhere I can send it for repair?
As soon as this started, I freaked out and bought a new one (I am a panic shopper) so according to fedex, I should have a bebook mini by noon tomorrow. But I would really love to make this one work again. Or at least I would like to know what went wrong and how to not let it happen to again, since I bought fundamentally the exact same product.
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