I think reasonable people can disagree on the NC value as a tablet versus the iPad. Maybe we should spin off another thread for that particular "topic tumor"?
Quote:
|
That's what's so frustrating. Why are they going against the norm? At this stage, it's as if they don't give a darn. It can't be ignorance.
|
I think B&N is spreading itself very thin and needs to hire more people AND needs to start listening to customers more. I've had nothing but terrible, painful experiences with the customer service (elaborated here; linked rather than beating the dead horse:
http://www.anamardoll.com/2011/03/re...ities-for.html) and I genuinely think they are understaffed and under-trained and think that this is still the 1990s and they can do that and still retain business. They're wrong, IMHO.
