[JojoTheGreat]

Hello.

I've had my Hanlin V5 for a while (Sept '09, I think) and I do love it like other people love their children. I have never updated or changed or done anything. I've just read hundreds of books happily. Until yesterday.

It was left on over the weekend and the page had gone funky looking, half walk between two pages and just NOT RIGHT. I just hit the button for screen rest and back on and then it was fine. I hooked it up to my computer, downloaded a couple of txt files. After that it just got progressively weirder. It wouldn't do anything when I hit buttons. I would try to chose menu options, you know, like opening the folder where I keep my books, and it just wouldn't do anything.

Now, it won't even start up properly. I tried to hit the button to turn it on, it just ignored me. Sometimes it would beep at me 4 angry beeps and flash a very mean read light. I pulled the battery and left it out for a while replaced it and turned it on but it did nothing. Now, I have it charging (even though I charged it over night last night, in case that was an issue) and it won't start up. It's just stuck on the teacup screen with the little status bar at the bottom about half done.

I figure I should try to update the firmware, but I don't know if I can do that since it won't even turn on.

My heart is a little broken. Any advice you've got will be most greatly appreciated.

XO,
Jojo