Well, publisher stonetools, keep ignoring your biggest customers and keep on kicking them in their behinds while you enjoy the current windfall brought about by new e-reading devices and new customers who still have no idea what they are getting into (they will find out very, very soon). That seems to give you the impression that you are on the right track. That is just a streak of good luck --- not your business sense.
Better start planning for the future -- successful businesses listen to their customers, they don't try to placate them with empty phrases.
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