MobileRead Forums - View Single Post - Returning library books early, locked account

brdwygurl · 04-25-2011, 07:03 AM

I recently started using my ereader for cookbooks. The library had lots of them, with no waiting lists. So I checked a number out, opened them with ADE, browsed through them to see what kind of recipes they had and then used the "return book" function in ADE.

I went to check out another book and got an error:

Error code: 710
Error details: Early return error

I emailed support and got the following response:

"We regret to confirm with you this error message is being
> shown because you have returned an excessive number of Adobe
> eBook titles over a short period of time. OverDrive Support
> recommends that you try and check out your Adobe eBook in a week or so.
>
> Should the error message persist, it is recommended
> that you allow one of the books in your account to expire
> and be auto-returned by the system as repeated attempts to
> early-return may cause the system in OverDrive to 'lock' the
> account temporarily.

The problem is, that I had a book that's been on my wait list a long time FINALLY become available and I can't check it out.

If I wait a week, my hold will be canceled and I will go back to the end of the line.

I thought I was doing a good thing by returning the books I didn't want early, so others could access them. Now it seems my account is locked. My next book isn't due for 24 more days, so I have almost a month where I won't be able to check out my holds as they become available.

So be careful with how many books you return early!

04-25-2011, 07:03 AM	#1
brdwygurl Connoisseur Posts: 69 Karma: 20354 Join Date: Apr 2011 Device: Kindle and iPad	Returning library books early, locked account I recently started using my ereader for cookbooks. The library had lots of them, with no waiting lists. So I checked a number out, opened them with ADE, browsed through them to see what kind of recipes they had and then used the "return book" function in ADE. I went to check out another book and got an error: Error code: 710 Error details: Early return error I emailed support and got the following response: "We regret to confirm with you this error message is being > shown because you have returned an excessive number of Adobe > eBook titles over a short period of time. OverDrive Support > recommends that you try and check out your Adobe eBook in a week or so. > > Should the error message persist, it is recommended > that you allow one of the books in your account to expire > and be auto-returned by the system as repeated attempts to > early-return may cause the system in OverDrive to 'lock' the > account temporarily. The problem is, that I had a book that's been on my wait list a long time FINALLY become available and I can't check it out. If I wait a week, my hold will be canceled and I will go back to the end of the line. I thought I was doing a good thing by returning the books I didn't want early, so others could access them. Now it seems my account is locked. My next book isn't due for 24 more days, so I have almost a month where I won't be able to check out my holds as they become available. So be careful with how many books you return early!