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Old 04-24-2011, 01:09 PM   #10
tmarks11 began at the beginning.
Posts: 14
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Join Date: Oct 2007
Device: Everun
Originally Posted by NoWorthWhile View Post
No, I meant, they didn't bother reading my question (which is the same as I asked you guys...). They saw "Amazoun cloud drive" in my email, and gave me the typical....
Based upon series of emails that I have exchanged with Amazon in the past, I am fairly sure that they use a "dirty word search" and a bot who autoreplies to emails with snippets from generalized FAQs. In my case, it took about 4-5 exchanges of "you didn't answer my question" before a human at CS took over.
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