Quote:
Originally Posted by PG4003
I guess we all have our opinions, but I've never had any problems with my Nook. I would keep it any day over the Literati. The customer service for the Literati is one of the worst I've ever dealt with. Mine died on March 10th, as of today, April 15th, I'm still waiting for my replacement. I called 10 days ago to follow up and was told I would have it early this week, but it's still not here.
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I suspect the delay is due to the fact that they're phasing out this version of the Literati and supposedly coming out with a new one - they may not have enough to go around. Might be waiting for some to come in so they can refurbish them or something. Of course if that's the case they should just tell you that, but they probably don't want to have to say that out loud.
