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Well, it's bloody unfortunate that the signal-to-noise ratio that is pandemic at the KDP forums is contagious here.
I don't actively promote (other than a sig block) my business at the KDP forums,
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Really? In most of your posts you mention how busy things are at Booknook, and it just so happens Booknook is on Amazon's list of professional book formatting companies. So you do have an agenda to promote Amazon products such as Mobipocket Creator over rival software such as Calibre. And I've noticed you answering other posts and offering to supply a quote to format, which is not invalid; just why pretend you don't?
No one is dismissing the help you provide, only that you can't seem to do so without denigrating others. Perhaps that's the reason Kovid put your recommendations at the bottom of his to-do list.
Michelle