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Old 04-20-2011, 04:42 PM   #18
MrsJoseph
Loves Ellipsis...
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Posts: 1,554
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Join Date: Dec 2010
Location: Washington, DC
Device: Kobo Wifi (broken), nook STR (returned), Kobo Touch, Sony T1
Quote:
Originally Posted by sufue View Post
But, I share others' concerns about their long-term viability - although for different reasons. My main concern about Kobo's viability is how @$#%)@ it is to use their website for much beyond finding a book you already know about. Their search is abominable and actually got ***worse*** not too long ago - unless you put things in quotes, you get mostly listings that have scant relationship to the keywords you entered. And, they have no advanced search function, and only very limited ability to sort search results. If they'd fix these things, I'd be more optimistic about their future.
+1! Kobo's website is a hell come true!

Every single time I go to their site I just get bogged down - no matter what connection I use it's slow and unwieldy. Just to add insult to injury - their customer service is pretty bad, too.
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