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I assume we're focusing on ebooks here -- recently I returned a Kindle book, writing a review explaining that edition was replete with formatting problems. The (self published) author responded that she had noticed returns, thanking me for citing the issue; she followed up later that a revised copy had been posted.
As for print books, I've told two authors about factual errors (contradictions). Both responded nicely - first (established author) said "Good copy editors are hard to find!" and more recently the other (newbie, though not self published) responded "I'm sure there are others you and I didn't catch!" We exchanged a couple of messages; she was incredibly good natured!
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