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Bad customer service experience with Kobo
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04-19-2011, 03:48 PM
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adamselene
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Join Date: Nov 2009
Device: Kindle Paperwhite, Kindle Touch, Kindle 2
Good shopping cart software deals with the “double-purchase problem” by correctly tracking the session and properly using transactions in the backend database. You would never see such a problem on most big-name ecommerce sites.
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