Quote:
Originally Posted by HansTWN
Apple service? You must be speaking for the US here. In Hong Kong and Taiwan their service stinks to high heavens, as family and friends had the "pleasure" of finding out on numerous occasions.
Examples are: trying to weasel out of a service claim with no sound after only 5 days of usage on a new iphone 4, they want around 300 USD to fix a Wifi module on a 14 month old phone, etc, etc. I could go on.
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Are you serious?? That's horrible. I shattered my iPhone 3GS screen the day I bought it (the day it came out). I called to get it fixed and this guy gave me major run around. Threw a complete hissy fit on the phone, demanded his company ID number - so he transferred me up a level. That person sent me a new iPhone, had it within 2 days.