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Old 02-15-2008, 11:55 AM   #25
firekat
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firekat has a complete set of Star Wars action figures.firekat has a complete set of Star Wars action figures.firekat has a complete set of Star Wars action figures.firekat has a complete set of Star Wars action figures.
 
Posts: 157
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Join Date: May 2006
As usual iRex support is a horrible joke. I have been battling email issues with iRex for the last couple of days. Their spam filters are bouncing my responses to THEIR emails back to me. You would THINK that if you are on the SEND list, you would be on the RECEIVE list? I mean after all are you ever going to send something to a spammer?

I have had problems logging on to their system to try to address the issue, to no avail - cannot log in.

This morning I called Tech Support. I knew that I was probably calling after hours due to my location - one would assume that you could leave a message. Forget that! You either call during business hours or you are SOL. If you do call during regular business hours you will probably languish on hold forever - on a toll call!

How the h*ll are you supposed to contact them? Your not, you just give them your money and prepare yourself to be sodomized for the rest of the time you own the stupid thing. I paid for this?

I am really tired of this company & the fascist manner in which they serve their customers.

I will never ever buy anything else from iRex - a total bunch of losers & jerks!

Sorry for the rant, but I really have reached the end of my patience with this.

Last edited by firekat; 02-15-2008 at 11:58 AM.
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