Quote:
Originally Posted by jmh139
I also bought one from the nice lady on Ebay. I am in the US though. Mine had a screen flaw, which was very small, but really annoying to me. I emailed her and she emailed support for me. They contacted me via email and took care of the problem. VERY VERY professional all the way. I hope you can get her to help, or find someone in the US to do the swap for you. I'd offer, but I just did a swap, they would probably remember me :-)
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Well, thanks anyway :-)
What really bugs me with the stupid device is that when I turn it on (after a long off period), it .. works. Ok, not for long. For a second or two, then goes blank again. Don't even have time to get the stylus out. THAT makes me mad. It's like teasing me. I was wondering .. is it possible that I have a battery problem and it charges to almost nothing but shows that is fully charged? Tossing wild ideas here while waiting for a reply from Fictionwise Support Team (just for the heck of it).
The ebay lady is really great. She has no obligation whatsoever but still does her best to help me. I really recomend her for anyone who wants to buy an eBookwise reader.