Quote:
Originally Posted by intheendofdays
Heard too many stories about people getting banned from Amazon for returns and complaints to let them know. As I said only a few effect my ability to read them.
|
The cases I heard were for multiple returns of physical goods, where Amazon was taking a loss. I'm not saying they were all treated fairly, but a _complaint_ about an ebook shouldn't entail any risk. And they have a relatively good reputation for ebook customer service. [Kobo took something like 5 round-trips to realize their free sample downloads on the website were the crap automated OCR from the Internet Archive]. Amazon are supposed to be relatively good at passing on a simple "this ebook is not up to scratch" to publishers, as opposed to others who expect readers to provide full lists of typos.
Personally I'd report anything I found in a paid book; publishers need to know there's a problem. In the few cases where you've found it an annoyance, it seems a pity just to sit on that information
.