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Sorry I'm not much help, but when I was still using the stock software on my NC, I could never get Button Savior OR Softkeys configured to my satisfaction.
I preferred using the volume keys - it was much better. For the few times I needed to change the volume, I used a volume app/widget that I had downloaded.
If you would like some help setting up the volume keys, let me know!
ps. or switch to CM7/gingerbread where the buttons are at the bottom of the screen and you don't need any other programs!
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