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What exactly is your complaint?
Part and repair costs for *EVERYTHING* are far higher than when bought as part of a new assembled product. Just look at the car parts! They are anywhere from 2x to 10x more expensive. I just bought a simple sprocket (really just a single metal piece, nothing fancy) that cost 10% of the new chainsaw price. So Bookeen is no worse than others.
You mentioned warranty but didn't explain who screen broke 2 times. My device is old without a single scratch. How did you manage to break 2 screens?!?!?! Perhaps you should take personal responsibility before blaming the company.
In general everyone knows it is often cheaper to replace entire device than replace a major/expensive part. Few people replace engine in their cars.
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