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Old 04-12-2011, 10:44 AM   #7
unicorn1 began at the beginning.
Posts: 15
Karma: 10
Join Date: Apr 2011
Device: Sony PRS 650
I don't know if this will help you but when I had my computer reformatted I wasn't able to reinstall my Sony Reader software, nothing would work and I couldn't access my previously purchased books. I contacted Sony and they had someone access my computer (I had to give permission for this) and he set it all up and fixed everything for me!! It was amazing customer service and I was back in business in no time! I would try contacting them and maybe they can do the same for you.
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