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Old 02-12-2008, 08:33 AM   #1
MarkRPenn
Connoisseur
MarkRPenn began at the beginning.
 
Posts: 83
Karma: 29
Join Date: Oct 2007
Location: Portsmouth, UK
Device: Irex Iliad
Does iRex listen to feedback?

I'm just wondering if anyone knows how responsive iRex are when it comes to listening to feature requests etc?

The last update didn't really add anything significant feature wise, and you'd think with the advent of the Kindle they'd be doing everything possible to differentiate/catch up as appropriate, but from where I sit I don't really see it happening.

I bought the iLiad for business use (I think that's their target market) mainly, plus a bit of personal stuff, but because mine is only a small business, can't begin to think about having iRex customise the device for me. However, I'd expect the basic unit to be a killer business machine out of the box, yet it still feels, umm, unfinished to me.

I don't really have too many issues with the book reader (I can read books on it - what more do I need!?), and the pdf reader is adequate, but there are some UI issues, and the notes app sucks IMHO compared with other mobile note taking solutions. Sad because it could be almost perfect with just a little effort.

Without going into too much detail, the iLiad needs:

- Decent content delivery over wifi. Where are the promised Newspapers for example, and why does it have to be so difficult to get stuff from my PC (Mac actually)? RSS would also be good without having to rely on Mobipocket and hence have a Windows PC.

- A proper file browser so I can move things around and use folders to keep organised.

- Previews in notes so I don't have to open them to get an idea of content.

- Proper save as functions so I don't have to go back and re-name them. Take a look at Phatpad for the Pocket PC for an example of how this could and should be done.

- Templates, so I can use forms that have several pages.

- A VERY easy way to get notes I've created onto my desktop.

- A way to mark up a pdf while retaining the original (another form of template really).

- An on device way to merge scribbles into pdf's etc.

- Some way to use the iLiad in landscape, having calibrated the stylus for portrait. Some sketches are almost impossible to produce without turning the thing on it's side.

Basically, I get the impression that iRex consider the note taking functions secondary, even though it's their key differentiator from their competitors, and actually end up wondering who it really is aimed at?

Mark
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