Quote:
Originally Posted by PonyPam
Hi all -- just joined here a couple minutes ago.
Love my Literati -- except when it WON'T TURN ON! Last time this happened, hitting the Reset button took care of the problem. This time? Not working.
Any ideas, or shall I plan to spend most of tomorrow glued to a phone trying to navigate customer service?
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This happened to mine. You won't spend all day on the phone because all they tell you is to do the Reset button. If that doesn't work, they'll tell you that they'll send you a box and a mailing label to return it for a replacement. I speak from experience, I called them on March 10th, took 2 weeks to get the box and label, and as of today, April 11th, I'm still waiting for the replacement.