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macfrugal · 04-09-2011, 08:10 PM

I acquired a damaged screen Kindle 3 WiFi (no 3G) and located what I thought was the serial number as detailed here. The serial number I found was in the following format: B008A0A--------2&0
(the blue portion should represent the serial number - the dashes are numbers).

I have two 3G Kindles with serial numbers that end in a letter. My question is: Do the WiFi Kindles' serial number end with a letter or a number? The reason why I'm asking is that I got the following message when I tried to register what I think is the serial number: "There was a problem registering your Kindle. Please contact customer service at 1-866-321-8851."

I'm trying to figure out if I'm putting in the wrong serial number, if the Kindle needs to be deregistered, or if it's blacklisted.

Thanks for any insight.

04-09-2011, 08:10 PM	#1
macfrugal Junior Member Posts: 5 Karma: 164 Join Date: Apr 2011 Device: kindle	Kindle 3 Serial Number question I acquired a damaged screen Kindle 3 WiFi (no 3G) and located what I thought was the serial number as detailed here. The serial number I found was in the following format: B008A0A--------2&0 (the blue portion should represent the serial number - the dashes are numbers). I have two 3G Kindles with serial numbers that end in a letter. My question is: Do the WiFi Kindles' serial number end with a letter or a number? The reason why I'm asking is that I got the following message when I tried to register what I think is the serial number: "There was a problem registering your Kindle. Please contact customer service at 1-866-321-8851." I'm trying to figure out if I'm putting in the wrong serial number, if the Kindle needs to be deregistered, or if it's blacklisted. Thanks for any insight.