Quote:
Originally Posted by signal
Hello everybody,
my Cybook Gen 3 just arrived today and I was quite excited... sadly enough, I ran into trouble immediatly and I hope that someone here might be able to help me. I would be very grateful for advice! Here is what happened:
- charged the Cybook
- booted it, played around with it a bit, everything worked flawlessly
- then I connected it to my desktop PC (windows XP) for the first time
- XP complained that it didn't recognize the USB device
- I unplugged it again - and since then, it doesn't boot properly
- the symptoms are quite similar to the ones described here by other users: always looping through the bootscreen again without ever finishing
- but for me, the trouble started before I could move any files to the Cybook
- I tried to connect it to my notebook (dualboot - XP/Ubuntu), but it doesn't show up in either OS
- any idea what I could try except for sending it back and request a replacement?
- I read in the thread I mentioned above that getting new firmware from booken fixed this kind of problem (and I'm writing them an email anyway), but since my Cybook doesn't show up as a USB device, I probably can't reinstall the firmware I guess?
Any help would be appreciated. I'm quite frustrated that I got into trouble so fast. :-( |
In no particular order...
First, did you try just leaving it powered off and soaking up about one whole night's worth of charge?
Second, did you plug it into the PC *while* turning it on, after turning it on or before turning it on? (I've experienced problems if it was in the middle of startup when I plugged it in.) Try resetting it.
Third, have you tried completely removing the battery, re-installing and then turning it on?
Fourth, have you tried every single USB port on your WinXP machine. (Heck, even on your Linux machine.) The Cybook can be a 'mite' sensitive on which USB port it's connected to. It *REALLY* likes being connected to one of the main USB ports that actively live on the PC's motherboard.
Derek