View Single Post
Old 04-08-2011, 12:35 PM   #28
Alissa
Connoisseur
Alissa ought to be getting tired of karma fortunes by now.Alissa ought to be getting tired of karma fortunes by now.Alissa ought to be getting tired of karma fortunes by now.Alissa ought to be getting tired of karma fortunes by now.Alissa ought to be getting tired of karma fortunes by now.Alissa ought to be getting tired of karma fortunes by now.Alissa ought to be getting tired of karma fortunes by now.Alissa ought to be getting tired of karma fortunes by now.Alissa ought to be getting tired of karma fortunes by now.Alissa ought to be getting tired of karma fortunes by now.Alissa ought to be getting tired of karma fortunes by now.
 
Alissa's Avatar
 
Posts: 80
Karma: 716730
Join Date: Apr 2011
Location: Tokyo
Device: Kindle 3 + Story HD + Kobo Touch
Quote:
Originally Posted by leaston View Post
When trying to run it on 32bit Windows 7, I see the following error at the end of the installation:

"There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor".

When I click Ok on the dialog box, the install rolls back and quits.

My Windows error log shows the following. It means nothing to me, but might be useful to you:
"Product: Autodesk Material Library 2011 Base Image library -- Error 1721.There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: LaunchLuc.exe_Removal, location: H:\Program Files\Common Files\Autodesk Shared\Materials2011\AssetFiles\Luc.exe, command: -l -r "H:\Program Files\Common Files\Autodesk Shared\Materials2011\assetlibrary_base.adsklib"
Hmm. The very first line of your log appears that this is a log from an attempt to install a software called "Autodesk Material Library 2011 Base Image library" but "Alissa's MobiHandler".

Do you have any Autodesk software installed on your PC? If so, the log is very likely from the install session of it.

If you have no Autodesk product, and you are sure the log is from an install session of MobiHandler, well, I have no idea what happened.
Alissa is offline   Reply With Quote