Lots of good advice here! The thing is I'm very careful with my bag and I endlessly worry about my kindle because of the previous broken ones. I don't understand how it's happening, it's inside a case and there's no damage to the screen but the inside e-ink layer seems damaged.
I should try to take photos, show you what I mean. I kept my K2 in the same bag in (effectively) the same case and never had a moment's problem. The kindle is basically at the front of my bag and I'm careful never to bang it into anything. At first I just assumed I was unlucky and had two that broke in a row but after it happened the third time I realized it's me.
I'll look at all the case options and once I replace it I'll put it even further inside my bag and wrap it in my gym clothes. I'm going to call amazon support like they requested first and they may even offer to replace it. They've been _amazing_ every time I called and replaced it even when I didn't deserve it in any way.
They've sure got brand loyalty with me now. I have amazon prime now and I'll be buying each new kindle they release on launch without hesitation!
