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Old 02-10-2008, 07:55 PM   #1
signal
Junior Member
signal began at the beginning.
 
Posts: 6
Karma: 10
Join Date: Feb 2008
Device: Cybook Gen 3
Cybook didn't survive first contact with WinXP

Hello everybody,

my Cybook Gen 3 just arrived today and I was quite excited... sadly enough, I ran into trouble immediatly and I hope that someone here might be able to help me. I would be very grateful for advice! Here is what happened:

- charged the Cybook
- booted it, played around with it a bit, everything worked flawlessly
- then I connected it to my desktop PC (windows XP) for the first time
- XP complained that it didn't recognize the USB device
- I unplugged it again - and since then, it doesn't boot properly
- the symptoms are quite similar to the ones described here by other users: always looping through the bootscreen again without ever finishing
- but for me, the trouble started before I could move any files to the Cybook
- I tried to connect it to my notebook (dualboot - XP/Ubuntu), but it doesn't show up in either OS
- any idea what I could try except for sending it back and request a replacement?
- I read in the thread I mentioned above that getting new firmware from booken fixed this kind of problem (and I'm writing them an email anyway), but since my Cybook doesn't show up as a USB device, I probably can't reinstall the firmware I guess?

Any help would be appreciated. I'm quite frustrated that I got into trouble so fast. :-(
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