[Tytonegro]

Hello to you all. This is my first post. I spend hours looking and reading this forum, specifically on the Pocketbook IQ, but I haven't found a thread that seems to cover the problems I encounter.

My Pocketbook IQ experiences sofar:

The start of march 2011
I received my first PB 701 IQ from Pocketgoods, Germany. I started updating the system software to version 2.0.3 and discovered shortly after that books were appearing and disappearing at random. Also the internal SD card was often not accessible by the PC via USB. I suspected a loose contact in the IQ. I contacted Pocketgoods and the IQ was exchanged for another without problems. Hurrah.

Start of April 2011
My new IQ arrived in good order. I played around a bit with it.
* I checked the accessibility of the internal SD card by USB. OK.
* I upgraded to Eclair 2.0.3. OK.
* Both internal (PocketBook701) and external sdcrds (sdcard) are there on the PC. OK.

I connected the IQ to the PC (Windows XP) to upload some more pdf - books. (I use mainly pdf files , ranging in size from 1 page 20KB to hundreds of pages > 40 MB, titles are usually not extremely long and normally don't contain "strange" characters).
There was *no* internal SD card, only the external one!
What th f*, I thought I had received another IQ...

I dismounted the external SD card and reset the IQ. Again I plugged in the USB and there was the internal card again! I uploaded some books and unplugged from the PC.
The library managing/indexing software is not only very slow, its also very buggy.
Many times I have seen an error message "process : ua.pocketbook.bookinfo has stopped unexpectedly", also the bookshelf application seems to suffer from similar crashes.
Although the number of books shown of the main page increased a few times, it did *not* show a number that was related with the number of books I had on the IQ at any time.
Also when opening the library, I see the directory structure I uploaded, but most directories appeared empty. Some pdf's were visible and accessible from the library. Sometimes more seemed to appear after a search command.

When using the file manager (OI File manager) all files were there and accessible. That is, most of the time, because sometimes (after some time in hibernate mode), again the internal SD card was gone! (Pocketbook701 directory : "This folder is empty"
When I connect to the PC the external card is there, but when I try to see the internal card I get the message : "Please insert disk into drive G)
(External card is F:, internal card is G: normally with me)

I contacted Pocketgoods. Waldemar offered very kindly to refund my money. He did not recognise these type of problems.

I decided to test things without external SD-card. So far the internal SD card (Pocketbook701 directory) is there and files are accessible by the OI File Manager. That looks promising...
But the library is totally useless. A lot of books stay invisible.
The process "ua.pocketbook.bookinfo" still keeps crashing at irregular intervals. Probably the indexing process is restarted after every boot-up. Although annoying, I can work around this by using the file manager, I find that handier anyway, since it shows GIF files and HTML files easier. Not all data I want to keep/use for reference is in pdf or e-book format.

Any help would be very much appreciated. Even though I have the opportunity to get my money back, I had rather that my IQ is working :-)

Sorry, it's a long story, and probably important details are still missing :-)

Thanks Tom