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We (PocketBook Europe) apologize for the mistakes that have happened in the past.
Obviously our programmers in Kiev can't provide firmware upsates and SDKs in time. We will not give any release dates in the future.
As for service/support, this has been outsourced and really begins to work again. Please forgive the problems that we had during our move. We will be available here, per mail and phone for any questions or problems you may have.
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