Quote:
Originally Posted by stonetools
Now this is repeatedly brought up. Oddly, there seems to have been no public outcry and Amazon seems to have more customers (and customer loyalty) than ever. This leads me to believe that Amazon did not leave its customers in the lurch but provided a smooth, easy migration path to the new DRM scheme (which most customers took). Of course, THAT story will never be aired here.
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That story will never be aired here because it only exists in your imagination.
A very large number of us have been burned on multiple occasions by DRM. I didn't lose anything from Amazon personally, but I lost books when Overdrive pulled out of Fictionwise. I've also lost books from Books On Board because I bought mobi and no longer have access to my previously registered PIDs. That's not counting any of the secure .lit books I bought from any source - as attempting to activate a fresh install of MS Reader is an exercise in futility.
Please note: In no case have I been provided with a smooth/easy migration scheme when DRM support was withdrawn. The closest it came was when Overdrive pulled out of Fictionwise, as they did replace some of the books with ones in a different DRM format - but some purchases were completely lost.
In most cases it's not a major issue - I've read the books and not felt the need to reread them - but DRM has cost me money.
And yes, it's specifically the DRM; in each case I have software that could read the book either natively or through conversion if it were not DRM'd.
So I don't like DRM because it has cost me money by making legitimately purchased files unavailable to me - and has provided no benefit to me whatsoever.