Quote:
Originally Posted by horseyride
Here's the response I get complaining about pricing vs Amazon kindle:
Thank you for contacting Sony Connect! Thank you for your inquiry. Your
comments will be forwarded to the appropriate team to determine if a
price change is warranted.
Please note that when publishers determine the pricing for print books
(their “List Price”), they determine a separate List Price for the
eBook version which is usually less expensive than the print counterpart
(sometimes 40% less). CONNECT then provides an additional 20% discount
to the customer.
Some publishers have decided to keep their eBook prices the same as
print book prices, other book retailers may discount that print title more
than 20%, which would result in a deeper discount. We continue to
work with these publishers to urge them to discount their eBook List
Prices to provide you with the best eBook experience possible.
Separately, please keep in mind that with eBooks, there are no shipping
fees or sales tax, and you get the benefit of instant gratification.
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I had the exact same form letter with the exception of the Separately, .... part.
Mine says, "If the information I have provided does not completely answer your question, please update this incident so I may be of further assistance to you. ".