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The way these things work is that the big electronics companies put effort into setting up a local agent with a support in your area/country. That same agent gets to do all the importing and therefore gets a cut of the store price. So you can see why, if you buy overseas, the local agent is less than interested in supporting you - since you didn't support them. This isn't an Asian thing. If I buy something in the US and try and get support here in NZ I'll get the same issue.
Still, it is often worth foregoing that support for a cheaper price and if the deal is good enough (ie the price is cheap enough). As long as you know that is what you're doing.
I've been in Bangkok recently and there is a huge IT Mall attached to the Fortune City Mercure hotel. It just goes on and on. It had a mix of dodgy looking hole in the wall places as well as quite reputable stores. I saw Apple, Samsung etc there. I think if they have what you want they would have it there.
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