I think she may deserve a bit less abuse. Her behaviour isn't rational. For an analogous example, check out the
story of Mary Bale -- the woman who achieved global fame for putting a cat in a wheelie-bin.
Any normal author knows the drill when it comes to reviews: be thankful for positive ones, and say nowt about the others. Complaining just makes you look silly and makes the inkblot bigger.
I had a peep at Jackie's blog and, yep, she doesn't seem rational to me.