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your reader might be just fine, the thing is that this Sony people are very picky when charging their devices and what do you use to charge them, I've seen that when the reader is not talking to the computer or is frozen, it's because the reader is just not charged, normally it would be fixed by doin a Soft reset:
1- reader unplugged
2- Push reset button
3- turn reader off and on a couple of times. (check if there is a yellow light blinking on the top, it means reader not charged).
when you did that, try to charge it with the connection that the reader came and see if it works.
hope it helps...
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