MobileRead Forums - View Single Post - New Cybook--Mobipocket won't recognize it, can't open files

MaggieScratch · 02-06-2008, 12:21 AM

I just received my Cybook today and I was so excited. Got it all charged up, connected it via the USB cord (yes, the one it came with, very firmly pushed in both ends), and the computer (Windows XP) showed new hardware and new removable memory. I opened Mobipocket (6.1, latest version) and nothing happened. I tried to add a new device and got a message "Connect your device." It IS connected. I tried to open the files via My Computer. It loads two drives, both listed as removable drives. I double clicked on one and got a message, "please insert your drive." I double clicked on the other and got an error message that the drive was not accessible because of an I/O error.

I want to play with my new toy! The books preloaded all work fine. I just can't load anything new. Heeeeeelllllllllllp!

02-06-2008, 12:21 AM	#1
MaggieScratch Has got to the black veil Posts: 542 Karma: 2144168 Join Date: Aug 2007 Location: Southeastern Pennsylvania Device: Kobo Aura One, Kindle Paperwhite 2	New Cybook--Mobipocket won't recognize it, can't open files I just received my Cybook today and I was so excited. Got it all charged up, connected it via the USB cord (yes, the one it came with, very firmly pushed in both ends), and the computer (Windows XP) showed new hardware and new removable memory. I opened Mobipocket (6.1, latest version) and nothing happened. I tried to add a new device and got a message "Connect your device." It IS connected. I tried to open the files via My Computer. It loads two drives, both listed as removable drives. I double clicked on one and got a message, "please insert your drive." I double clicked on the other and got an error message that the drive was not accessible because of an I/O error. I want to play with my new toy! The books preloaded all work fine. I just can't load anything new. Heeeeeelllllllllllp!