Quote:
Originally Posted by HarryT
That probably means that they haven't been getting your e-mail. Try sending it from a different account (Yahoo, hotmail, or something similar).
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Actually I've been sending from different accounts (I've also sent from the account that got the notification that it was shipped back in November). From what I've been reading on this forum I think you're being too generous regarding Bookeen's desire to provide customer service. I noticed a phone number on a 2004 press release,
Perhaps a phone call to Laurent Picard of Bookeen at
33-0-153792089 might help?