Quote:
Originally Posted by abookreader
excellent!
Sadly, I've been getting a little fussed over my Kindle 3 lately. Seems like I have to charge about every other day.
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Maybe there is an issue with the Kindle-3 batteries?
As mine, it held for two days regardless. When I called CS and told about my battery issue, they became non-interested in further conversation, only "ordered" me to send it in and a replacement was sent from them that same afternoon.
So, yes, I'm for one, very satisfied with the Amazon CS. Not only for Kindle issues, but also defective DVD's (one off, a full ten season box set) and erroneously sent books (twice).
The Kindle and the DVD box set, I had to return, but the wrongly sent books I was told to keep, and they sent me the correct ones, express mail.