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I accidentally bought two Kindle books wirelessly (I'd been attempting to download samples), and returned both to Amazon for a refund. However, both times I failed to press the "Purchased accidentally?" link that allows you to "return" them instantaneously.
The first time I was under the impression I'd downloaded the sample, and only twigged when I was far, far into the book that it was too long to be a sample. (Yes, you'd think I would have noticed the confirmation of purchase page. I think I pressed the Back button so quickly that the Kindle flashed on it only momentarily, so I didn't spot it.)
The second time, there was a bit of delay (maybe my network was slow?) and I thought I was pressing down to select Sample instead of Buy, but managed to press Buy. Then I squawked "Back! back!" and pressed the Back button in the hope that I could reverse before the purchase went through... but of course what happened was that I bought the book AND wasn't able to press the "Purchased accidentally?" link because I reversed back to the main book page too quickly :-P
I immediately contacted Customer Service and asked them to take the book back (in the second case, I did not even open it - which I hope they could see). They were very gracious about the whole thing. I, of course, felt like a complete idiot.
So henceforth I am being very slowwwww and careful, as I really do not want to find myself being banned. (And that's one thing about purchasing via the website and uploading via USB port, rather than via the Kindle itself: it's almost impossible to make that mistake!)
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