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Hi Cheryle and welcome. Just FYI this sort of question you should ask in a forum like the Calibre "Conversion" forum. To answer your question what I do is open the DOC in Word and save it as "Web page filtered html". Then add that html page to Calibre (Calibre will store it in a zip) and then convert that zip to MOBI. Another alternative would be to save the DOC to RTF with the same steps.
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