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TallMomof2 · 02-03-2008, 02:08 PM

My Kindle is definitely dead this time.

Yesterday I went to bring it out of sleep mode and the screen went blank. Completely blank. Not black but blank as in no power. The LCD scroll bar still works. EVDO still works. USB sync still works. Just no screen.

Just called Amazon support (thankfully, I had a copy of the user guide with the support number on my PC) so I had easy access to the customer service number. After about a ten minute support call, where the rep downloaded info from my Kindle, he decided to send me a new one. I'll let you know the status in seven to ten days.

Already going through Kindle withdrawal.

02-03-2008, 02:08 PM	#1
TallMomof2 Kindlephilia Posts: 2,017 Karma: 1139255 Join Date: Nov 2007 Location: Snowpacolypse 2010 Device: Too many to count	It's really dead this time My Kindle is definitely dead this time. Yesterday I went to bring it out of sleep mode and the screen went blank. Completely blank. Not black but blank as in no power. The LCD scroll bar still works. EVDO still works. USB sync still works. Just no screen. Just called Amazon support (thankfully, I had a copy of the user guide with the support number on my PC) so I had easy access to the customer service number. After about a ten minute support call, where the rep downloaded info from my Kindle, he decided to send me a new one. I'll let you know the status in seven to ten days. Already going through Kindle withdrawal.