[sirmaru]

First of all, if an electronic device is purchased and is defective, the best solution is to contact the manufacturer, NOT Amazon. They will then replace or repair the product. The only exception would be the Kindle, itself, since Amazon manufactures it.

The only reason I can think of where Amazon would ban a customer is if they did a credit card charge back. Then the ban would be automatic since Amazon would have taken a direct loss on the purchase without a return.

If they did ban you, it may have a time limit. Send an email to Amazon customer service and ask them when the ban expires.

You can always open another Amazon account in your wife's name or have a relative buy from Amazon for you. Then you could delete your Kindle from your original account and have your wife or other relative set it up on their account.

I also just realized this thread is TWO YEARS OLD !!