Cannot update firmware or charge battery
I just got this yesterday. The battery is showing as low. My computer does not see the reader -- actually sees it as a mass storage device and has done so several times. Deleting these wrong devices merely causes Windows to put them back.
I have Windows Vista Home Premium 64-bit. I understand that I need to update the firmware for this. Cannot update because cannot charge battery.
Can access menu but cannot scroll down the menu. Then it turns itself off. Turning it back on gets a yellow flashing light, but then it will shortly turn itself back off.
Well, nuts! Now I have a red light regardless of whether I turn the power button on or off. Can no longer access starting up page or menu.
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