Quote:
Originally Posted by PHugger
Customer service is the bane of most companies. The agents are often the lowest paid next to the janitors.
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I agree.
I recall, I applied for a job a few years ago and they were ready to employ me despite the fact that I have never heard about a system I was supposed to support over the phone...they said, whenever you have a problem, just enter the question into our "knowledge database". The payment was well above minimum, what can be said about places where the payment
is minimum?