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Old 03-23-2011, 10:27 AM   #30
MrsJoseph
Loves Ellipsis...
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Posts: 1,554
Karma: 7899232
Join Date: Dec 2010
Location: Washington, DC
Device: Kobo Wifi (broken), nook STR (returned), Kobo Touch, Sony T1
Quote:
Originally Posted by jonpitt View Post
It may be too late to help you, but I had some problems immediately after installing v1.9 too - my desktop application couldn't sync with my Kobo: just kept getting a message "We are unable to update your device's database. Syncing could not be completed".

After many attempts to sync without success (including doing a factory defaults reset on the Kobo, and losing some books....), I downloaded the latest Kobo desktop application file and installed this over the top of my existing desktop application.
I then tried to sync from the desktop and it proceeded as it should. Problem apparently solved!
Yeah, I think Kobo just hates me, lol.

I had the newest desktop app downloaded (or rather I'd downloaded a new copy via their website. I tried again when I reached home. Same problem (but the database wasn't erased this time).
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