Quote:
Originally Posted by MrsJoseph
I tried to sync today. I hit it multiple times with nothing. I unplugged and then re-plugged...now Kobo can't recognize my reader database and it's been stuck on "processing data" for about 5 minutes now.  |
It may be too late to help you, but I had some problems immediately after installing v1.9 too - my desktop application couldn't sync with my Kobo: just kept getting a message "We are unable to update your device's database. Syncing could not be completed".
After many attempts to sync without success (including doing a factory defaults reset on the Kobo, and losing some books....), I downloaded the latest Kobo desktop application file and installed this over the top of my existing desktop application.
I then tried to sync from the desktop and it proceeded as it should. Problem apparently solved!