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And that is again where we are just going to have to differ in our opinions. I don't expect any product to have the features of a different product - therefore I don't consider the features to be "missing" when it doesn't live up to that standard. I don't expect the DX to have the same hardware and firmware of a different product, therefore I don't feel lied to when it doesn't. As for how do I know this ... simply because I know that companies produce different things with different features to meet different needs.
The DX is not an "advanced" Kindle 3. Nowhere does Amazon state that to be the case so if you somehow made the assumption that it was, then you were wrong. Time to list the DX for sale down and go buy what you need.
I wish you the best in obtaining software updates, truly I do. I simply can't agree with your arguments here however that you were promised something that wasn't delivered or were misled by the Amazon webpage.
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