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This worked for me.
The eBook Library software worked fine, until I plugged in my PRS-505. At which point, the library software would freeze. I tried just about every combination (plugging the unit in before starting the software, taking out the SD card, etc).
Finally, I did as suggested and copied my books off to a safe place. Then I went into the reader's setup, advanced, and formatted the internal memory. Now things seem to be working just fine.
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