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Old 03-19-2011, 04:04 PM   #170
thetechnobear
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Join Date: Nov 2007
Location: Switzerland
Device: Iliad, Kindle K3, iPad , iPhone, etc...
This is an interesting thread... as it highlights a change happening in (computing related) consumer electronics.

We have learnt as comsumers in the past computers are upgradeable, the beauty of software.. and come to expect it.

But for suppliers e.g. Amazon, supporting old products is expensive and potentially limiting for future products... and on the flip side hey, theyd love you to buy a new product!
So, we are seeing now a concept, of limited support, e.g, support only latest versions.
( I'm a software engineer, and can tell you supporting old versions of software/hardware is extremely costly... theoretically simple, in practice never is!)

If you want to see a more high profile case, look at Apple and their iPhone support...

The line from suppliers is simple, you are buying a consumer device, so if it does what it did when you bought it, then you have no cause for complaint!
(apples issue was they arguably reduced performance of older iPhones!)


What's interesting for Amazon and Kindles (any version) is they make more money out of content, so they need to keep customers happy to keep them on the 'platform'

So whilst I appreciate the OP view, I think it's part of our new world of consumer electronics... You will be expected to replace your device regularly.
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