View Single Post
Old 03-18-2011, 11:55 AM   #15
sbwertz
Junior Member
sbwertz began at the beginning.
 
Posts: 4
Karma: 10
Join Date: Mar 2011
Device: sony
Quote:
Originally Posted by aubreyf View Post
@sbwertz:

Try double clicking the .seb file you downloaded to open it in the Desktop Manager. Once the desktop manager has your OS loaded, it should be ready to sync with your EBM! If that doesn't work, I would try contacting Ectaco - they were extremely polite and helpful for me.

Can you send me the contact info? I emailed them and got no answer. Franklin responded saying to contact Ectaco.

I downloaded the files, extracted them to the content folder, but when I try to click on any of the .seb files it comes up with the "cannot connect with franklin.com" message.

Sharon
sbwertz is offline   Reply With Quote