Quote:
Originally Posted by bjones6416
Thanks for the supportive comments, everybody. Although I think that nobody wins when you have to get ugly like that, I didn't feel like I had a choice. I just hate that we will still have to go in there as usual, next week, to have her blood tested by this same nurse. I just plan to carry on as if nothing has happened, and hopefully she will be professional enough to do the same.
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Few things are more effective in public when you have to deal with a hostile or resentful person than your being extremely cheerfully polite! It gives them nothing to respond to in an ugly manner, and highlights their own bad behavior.