*sigh* But DRM doesn't impede this "10% who have an overbearing sense of entitlement", as he puts it

They just strip the DRM.
eBook users can be divided into two categories - the Technically Proficient user and Technically Uninterested user (aka the My Mum user). DRM does not affect the technically proficient user. The "good" technically proficient users may choose not to strip DRM, but basically everyone who uses this board is
capable of it. And when DRM screws up our systems, we can, with the help of the other marvelous people on this board, whack it with the proverbial hammer until it starts working again. But the My Mum category.... when the DRM monster eats their ebook, or they buy an ebook from Barnes & Noble and can't get it to work on their Sony Reader, or they can't remember what password they used when they set up their account "I think it was PASSWORD..." they don't roll up their sleeves and poke about the darknet for python scripts, they just feel cheated, shove the eReader in a drawer and pick up a paper book at the supermarket.
DRM does prevent casual sharing among Technically Uninterested users. But it doesn't prevent sharing among "evil"

Technically Proficient Users and irritates both categories of users.
I don't campaign against DRM because I want to have access to every book for free for ever and a kitten too. I campaign against DRM for the rest of humanity, the ones who have no interest in cracking open their epub file and tweaking the css. I campaign against DRM for the people who just want to read the damn book that they paid for.