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This looks very similar to a problem i had. I had lines down the screen, and also every second line apeared not to be displayed.
I had contacted sony and they said to send in for exchange.
So after a week, i decided to box it up, but before i wanted to copy all books etc of reader.. Plugged into the laptop, and was starting to copy files, when the "CHARGING" message came on the screen after about 2 minutes, and then it started to work properly again.
I think its a bug in the firmware... because my one has never been dropped etc.
I like my e-reader but i am starting to think is might actually be another crappy sony product.
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